Other services

Customs clearance

We are able to arrange the customs clearance, for import, export and transit cargoes. Also for private individuals we are able to arrange the customs formalities.


For various African countries a waiver is compulsory prior arrival of the goods into the country. Authorities are able to monitor all incoming cargo in an early stage. Waivers are also known as (Electronic) Cargo Tracking Note ([E]CTN or Bordereau de Suivi des Cargaisons of Bordereau Electronique de Suivi des Cargaisons (BSC of BESC) in the French speaking countries. Also namings such as CNCA, CEE, FERI and BIETC does occur. We are able to issue such waiver on your behalf. Read more about waivers.


We are using a professional (customs bonded) warehouse where we consolidate our own container, but we also offer the same warehousing services to load or discharge and store your cargoes, in case you do not have a suitable storage area.

Furthermore we offer pick & pack services prior shipment or delivery.

Multimodal transport

Next to the transport by sea, we also offer you multimodal services by truck, rail or barge as pre- and/or on-carriage. Delays are beyond our control, like congestion at terminals or traffic jams, but we will keep you duly informed.

In case you require a truck to lift the container onto the ground, we are also able to arrange that, too.

Cargo and transport insurance

Carriers have a very limited liability and you cargo is not insured by default. Despite the fact carriers have a liability insurance, often the conditions are as such that the cargo owner has a very little chance to claim damages. In case the insurance will pay out, it is limited to a certain amount per package or kilogram, often too low to compensate for the damages.

To avoid your cargo is facing the unfortunate situation of being damaged and the carrier relies on his limited liability, it might be worthwhile to insure your cargo during transport. It is important to arrange your insurance based on the agreed Incoterms, to avoid being over- or under-insured. The shipper or receiver is always responsible for whether or not arranging insurance, however, feel free to ask our advise on insurance.

Gas measuring, degasfication and fumigation

More often all kind of toxic pesticides are being used to fumigate the cargo to prevent roaches and other pests. Various substances, such as methylbromide, are prohibited by law, however, many others are still in use. A high concentration of gas or the lack of oxygen does not necessary be a result of such pesticide, but can also be a result of new products, such as the use of rubber or glue. High concentrations or the lack of oxygen is a serious risk for the employees who are discharging the container. To make sure the container does not contain a high concentration of dangerous gas, we often arrange the measuring of gas in containers, in the port or at the receivers premises.

Weighing of containers

Since the 1st of July 2016, the new IMO SOLAS VGM (Safety of Life at Sea – Verified Gross Mass) regulation came in force. In short, every container its gross weight must be verified prior loading onto a containership. There are two recognised methods of verifiying the weight, the first one is weighing the entire container including cargo, packaging and lashing / dunnage materials. The second method is only allowed by ISO and/or AEO certified companies, which are believed to have their administration in order to be certain about the cargo, packaging and dunnage weight.

The background of the regulation is that, especially smaller vessels, often encounter stability problems due to incorrect weight declarations and resulted in multi accidents from collapsing container stacks on board up to the capsizing of an entire vessel. The regulation should eliminate incorrect weight declarations done by shippers to avoid import and/or export duties and is primary implemented to improve the safety of the vessel, her crew and cargo.

The shipper named in the Bill of Lading is responsible to verify the container its gross mass. Often companies are not ISO and/or AEO certified and is using a weighing scale in port the only way to comply with the new regulation. Without a valid “VGM-certificate”, the container will not be shipped. No exceptions. We are able to arrange the weighing of containers and ensure that the VGM-certificate will be delivered to the carrier in due time.